request to help the customers

Hello, I am a five-year user of your software, but I was forced to discontinue my subscription this year due to financial constraints. Unfortunately, you deleted my entire accounting data without prior notice. I question the ethics of this action, considering the importance of five years' worth of accounting data. It appears that your company is coercing customers into continuing their subscriptions by threatening to delete their data if they choose not to renew. As a business owner myself, I understand the importance of customer care. I urge you to reconsider your approach and treat your customers fairly. I would appreciate it if you could provide users with sufficient time to retrieve their data or inform them before deleting it. You may reach me at 7013502898 if you wish to discuss this matter further. I hope you will take my feedback constructively and make necessary adjustments to your business practices.