I am extremely disappointed with my experience using My BillBook.

At the end of every financial year, I need to provide my accountant (CA) with my accounting data in Tally format. I requested My BillBook to convert my existing data to Tally by charging me a one-time conversion fee, and I was willing to pay for that service.

Instead of offering a one-time data conversion, I was told that I must upgrade my annual plan from ₹3,000 to ₹9,000 every year just to get my own data converted. This feels less like customer support and more like forcing customers into expensive subscription plans.

Customers should have the right to access and migrate their own business data without being compelled to purchase higher-priced plans every year. Data portability should be a basic feature, not a tool to pressure customers into unnecessary upgrades.

I genuinely regret choosing this software. I hope the company reconsiders this policy and provides fair, transparent, and customer-friendly data migration options.

Thanks

Shailesh Fuladi