VERY DISAPPOINTED WITH MY BILLBOOK.

I am extremely disappointed with My BillBook's customer support.

For several days, I have been facing multiple issues related to printing, bank cash entries, and other important business operations. Every time I contact support, the AI assistant tells me that a human agent will connect with me within a few minutes. However, no agent ever joins the conversation, and my issues remain unresolved.

Today, I was told that I was not calling from my registered mobile number, which is completely incorrect. I have been contacting support from the same registered number linked to my account.

As a small business owner, I depend on My BillBook for my daily operations. Due to the lack of support and repeated unfulfilled promises, my business has suffered delays, stress, and financial losses.

I am requesting:
• Immediate assistance from a human support agent.
• Resolution of my pending issues.
• Clarification regarding the incorrect claim about my registered mobile number.

I hope My BillBook takes this matter seriously and provides a prompt resolution.

#MyBillBook #CustomerSupport #SmallBusiness #BusinessSoftware #CustomerExperience

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Board

💡 Feature Request

Date

6 days ago

Author

Bishal Bhakat

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