How to Recover Deleted Invoices in myBillBook

Know How to Recover Deleted Invoices in myBillBook

Written By Team Flobiz

Last updated Almost 2 years ago

Feature Overview

Recovering deleted invoices is a handy feature in myBillBook that allows businesses to retrieve mistakenly deleted billing records without losing crucial data. This feature helps maintain accurate records, reduce errors, and save time otherwise spent recreating invoices.

Steps to Recover Deleted Invoices in myBillBook

Open the More Screen:
- Navigate to the bottom navigation bar of the app.
- Tap on the More option to open additional features.
Access "Recover Deleted Invoices":
- In the More menu, find and tap on Recover Deleted Invoices.
Select the Desired Invoice:
- A list of recently deleted invoices will appear.
- Browse or search for the invoice you wish to recover.
- Tap on the invoice to restore it to your records.
Confirmation:
- The invoice will now be restored and available in your regular invoice list.

Watch How to Recover Deleted Invoices

FAQs on how to recover deleted invoices in myBillBook

Can all deleted invoices be recovered?

Yes, invoices can be recovered unless they are permanently deleted due to prolonged inactivity or system cleanup.

How long are deleted invoices available for recovery?

Typically, deleted invoices remain recoverable for a specific period, after which they might not be retrievable. Check with support for the exact duration.

Will the recovered invoice retain all its details?

Yes, the invoice will be restored with all its original details, including items, taxes, and customer information.

Can I recover invoices using the desktop or web app?

Currently, recovering deleted invoices is available only through the mobile app.

What happens if I cannot find my invoice in the recovery section?

Ensure the invoice was deleted recently.
Check for sync errors if using multiple devices.
Contact customer support for further assistance if necessary.

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